86% Of Consumers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you give them a good experience.

Source: Brightlocal

73% Of Consumers Think Client Reviews Are More Important Than Star And Number Scores

Online review stats make it clear people aren't satisfied with scores alone.

Customer reviews make the statistics appear more genuine which is what the potential consumers are trying to find. Almost a third of consumers state composed reviews are the only function that makes them think the websites' reviews are useful and relevant.

Source: Fan and Fuel

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social network which can also influence our purchasing decisions.

According to social reviews data, Facebook affects over half of users' purchase choices.

Facebook reviews statistics reveal that four out of five users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

United States Shoppers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on different elements of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses actually utilize them.

Although we now know why client reviews are so effective, the majority of businesses obviously don't.

Source: LsaInsider

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star rating is the first thing customers see. Still, users take note of other factors too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American consumers.

Source: Statista

The Majority Of People Aged 25-34 Submitted Reviews

According to Statista, the younger generations are unsurprisingly the more vocal ones.

Source: Statista

Reviews Posted On Twitter Can Help Improve Revenues By 6.46%

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is affected considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.

Reviews and score statistics show people value the viewpoint of peers more than any other content.

Source: Collective Bias

95% Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you want to buy a new car and there are numerous models which fit your requirements. How do you choose the very best one for you? Well, you read reviews.

With the help of other customers, you quickly decide on one that works for you. That's how positive reviews transform customers into customers.

Source: Consumer Affairs

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Use An Organisation

This stat is one of many that show the value of online scores. Now that news of consumer satisfaction travels this quick, keeping your consumers happy is more vital than ever.

57 percent of consumers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked only for businesses with an ideal five star rating.

Source: Brightlocal

Positive Reviews Encourage 68% Of Consumers To Use A Local Business

Considering that the large bulk of customers check out reviews, you would want yours to be appealing to brand-new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics place consumers' reviews as the most credible source of suggestions. Online reviews typically carry the exact same weight as advice from loved ones.

Source: Brightlocal

53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats show that 63% of consumer reviews go on without a response. That's too bad, since those businesses are losing clients that way.

Source: Review Trackers

83% Of Clients Do Not Rely On Advertising

The traditional channels to reach customers aren't as prominent as they used to be. Many users who no longer trust ads choose to focus on consumers' suggestions online.

Source: Statuslabs

89% Of Shoppers Want To Read Reviews Using Their Cell Phones

Be it via an app or a mobile browser, people young and old choose to read reviews on their cell phones.

Source: Statista

74 Percent Of Local Businesses Have At Least 1 Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Taking a look at online rankings stats, we found out that a company requires to have a minimum of 40 reviews before clients "Award" it with a star.

Source: Brightlocal