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Over Half Of Consumers Aged 25-34 Posted Reviews
According to Statista, the more youthful generations are plainly the more vocal ones.
Source: Statista
89% Of Consumers Review A Companies Replies To Reviews
Not only do a lot of clients check out the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
67% Of Customers Report Reviews Are A "Very Crucial" Factor When Choosing A Service Provider
Reviews have an enormous effect on their decision when customers have to select a service provider.
Source: DemandGenReport
Unfavorable Reviews Can Improve Conversion By As Much As 85 Percent
It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your site. According to online review statistics, individuals devote more than five times as long on a site when they read negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and want the best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the buying decision.
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social media which can also affect our purchasing decisions.
According to social reviews statistics, Facebook affects over half of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics reveal that four out of 5 users are more likely to rely on a local business.
Source: RevLocal
52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Also
We already discussed the positive and negative reviews and their effect on customers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. People expect to see some negative reviews.
Source: Capterra
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the massive impact user ratings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
86% Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you provide them an excellent experience.
Source: Brightlocal
The Typical Review Length Has Gotten 65% Shorter Since 2010
In the present day reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
90 Percent Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about very first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone