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88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Statistics reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically two thirds of companies have outstanding and awesome ratings. Just 5% of businesses have a score listed below three stars.
Source: Brightlocal
United States Shoppers View "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on different aspects of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA consumers.
Source: Statista
70% Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business
4 reviews may be too few. Most people read many more reviews to get an idea of how business is really doing. Don't depend on that statistic alone.
Source: Brightlocal
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of businesses really make use of them.
Although we now know why client reviews are so effective, most businesses obviously do not.
Source: LsaInsider
53% Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and desire the very best bang for their buck. It's no surprise that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Customers
24% of US shoppers consider reviews as 'exceptionally influential'.
To show the significance of online reviews and ratings, did you understand that 81% of consumers will pay more for an item with reviews and those exact same consumers are also ready to accept slower shipping times for such products.
Source: Turntonetworks
82% Of Customers Go To Review Websites Due To The Fact That They Wish To Buy An Item Or A Service And Want To Get The Facts About Business Products And Services.
Users come since they have actually currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
74% Of Regional Companies Have At Least 1 Google Review
A single review is far from sufficient to improve your website's SERP ranking.
Looking at online rankings statistics, we found out that a company needs to have at least 40 reviews before clients "Award" it with a star.
Source: Brightlocal
If A Company Makes An Effort To Solve Problems Quickly And Efficiently, 95% Of Dissatisfied Consumers Will Return To A Company
Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone