More Than Half Of Consumers Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are purportedly the more vocal ones.

Source: Statista

If A Business Manages To Solve Problems Rapidly And Effectively, 95% Of Disappointed Clients Will Return To A Business

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there is nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

83% Of All Young Consumers Were Asked To Post A Review Recently

Of those asked, 80% of clients did post a review. In general, businesses have actually asked 66% of all clients to give a review on their business.

Source: Brightlocal

77% Of Customers Would Leave A Review If They Were Asked

More than a 35% would submit a review to notify others about their client encounter and 24% would rather direct their review to the business itself.

Over a 26% would want to post a review to help other people with their choice making process.

Source: Podium

89% Of Individuals Prefer To Read Reviews Using Their Mobile Devices

Be it by means of an app or a mobile browser, people young and old choose to read reviews on their phones.

Source: Statista

Online Product Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase possibility for a product with 5 reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Element

Stats reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

30% Of Customers Feel Comfortable With A Company Which Answers Online Reviews

Keeping in touch with your customers builds their trust. Even something as basic as responding to their remarks and reviews can make them feel appreciated.

As you may expect, clients who feel this way are ready to invest more money with a company.

Source: Statuslabs

Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to buy a brand-new automobile and there are several models which fit your criteria. How do you choose the best one for you? Well, you read reviews.

With the help of other consumers, you quickly select one that works for you. That's how favorable reviews transform consumers into customers.

Source: Consumer Affairs

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they check out reviews 'always' or 'really often'.

Source: Trust You

98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Site

Generally, 142 million customers visit Yelp monthly. If you have not claimed your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

74 Percent Of Regional Companies Have At Least 1 Google Review

One review is far from sufficient to improve your site's SERP ranking.

Looking at online rankings statistics, we learnt that a company needs to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

72 Percent Of Customers Will Not Take Action Before They Read Some Reviews

Irrespective of how captivating your marketing is, you still need client reviews. There's no way around it. Customers are still ready to hear you out, but they trust other people more.

Source: My Testimonial Engine

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of Online Shopping.

Today's consumers are wary and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the buying decision.

Source: Statista