71% Of Millennials Search Consumer Reviews Of Professional Services

More than half of all people in need of an expert service turn to online reviews.

According to online reviews data, 59% utilized online reviews to select a lawyer or a physician.

Young people (age 18-35) are a lot more likely to hire a professional based upon online reviews. Only 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of companies in fact utilize them.

Although we now understand why customer reviews are so powerful, many businesses apparently do not.

Source: LsaInsider

Consumers Could Spend 31 Percent More With A Business That Has Terrific Reviews

Take notice of this fact. The better other users describe your service or product, the more cash you can charge and consumer review statistics reveal to us precisely just how much more.

Source: Martech Zone

77% Of Clients Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Stats reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star score is the first thing customers see. Still, users pay attention to other aspects too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA customers.

Source: Statista

89% Of Consumers Browse A Companies Replies To Reviews

Not only do a lot of individuals read the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you want to buy a new car and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read the reviews.

With the help of other consumers, you manage to select one that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

89% Of Consumers Like To Read Reviews On Their Cell Phones

Be it through an app or a mobile internet browser, people young and old choose to read reviews on their cell phones.

Source: Statista

82 Percent Of Consumers Visit Review Sites Since They Want To Purchase A Product Or A Service And Wish To Get The Truth About The Businesses Services And Products.

Users come since they have already formed a buying decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

Positive Reviews Encourage 68% Of Consumers To Use Local Businesses

Because the large bulk of consumers read reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

US Shoppers View "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on various elements of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA customers.

Source: Statista

15% Of Visitors Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15 percent of possible clients won't even consider working with a business they can't discover opinions about.

Source: Statuslabs

61% Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars

Typically two-thirds of companies have exceptional and awesome rankings. Just 5% of companies have a ranking listed below three stars.

Source: Brightlocal

53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews go on without a response. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

Only 6% Of Customers Do Not Rely On Consumer Reviews At All

According to client review data, a massive 19 percent of customers constantly rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.

Today's shoppers are smart and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.

Source: Statista