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83% Of All Young Consumers Were Invited To Post A Review Recently
Of those asked, 80% of clients did post a review. Overall, businesses have actually asked 66% of all clients to submit a review on their business.
Source: Brightlocal
64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read customer reviews, agree that it increases their purchasing confidence.
Companies use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Revenue
Businesses that treat clients honorably generally flourish, review websites help make sure of that.
Source: Statuslabs
82% Of Consumers Go To Review Websites Since They Want To Purchase A Product Or A Service And Want To Get The Truth About Business Services And Products.
Users come due to the fact that they have already formed a buying decision. The majority of them (89%) purchase within a week of their visit.
Source: RevLocal
The Majority Of Individuals Aged 25-34 Submitted Reviews
According to Statista, the younger generations are surprisingly the more vocal ones.
Source: Statista
US Shoppers View "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on various aspects of the shopping experience when individuals read reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US clients.
Source: Statista
Half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses
Younger people understand the value of being informed. User-generated material has an unassailable influence on customers.
They will recognize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
15% Of Customers Don't Trust Businesses With No Online Reviews
No trust suggests no interactions. 15% of potential consumers won't even consider working with a business they can't discover viewpoints about.
Source: Statuslabs
Reviews Posted On Twitter Can Help Improve Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Overall two-thirds of businesses have good and exceptional ratings. Only 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
Consumers Could Invest 31 Percent More With A Business That Has Excellent Reviews
Pay attention to this statistic. The better other users explain your service or product, the more money you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
53% Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of Online Shopping.
Today's consumers are smart and desire the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.
Source: Statista
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the huge effect user ratings have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
67% Of Customers Say Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider
Reviews have a massive effect on their decision when consumers have to pick a service provider.
Source: DemandGenReport