Over Half Of Individuals Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are evidently the more vocal ones.

Source: Statista

77% Of Customers Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how good your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses

More youthful people understand the worth of being informed. User-generated content has an indisputable effect on customers.

They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

If A Company Manages To Solve Issues Rapidly And Efficiently, 95% Of Unsatisfied Customers Will Go Back To A Company

Clients do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the negative and positive reviews and their impact on customers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Consumers expect to see some negative reviews.

Source: Capterra

86% Of Customers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide an excellent experience, they will be willing to share it.

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to buy a new automobile and there are numerous models which fit your requirements. How do you select the best one for you? Well, you read the reviews.

With the help of other consumers, you quickly choose a model that works for you. That's how favorable reviews transform consumers into customers.

Source: Consumer Affairs

If They Were Asked, 77% Of Customers Would Post A Review

More than a 35% would do it to educate others about their consumer experience and 24% would certainly direct their review to the business itself.

Over a 26% would want to leave a review to help other people with their decision making process.

Source: Podium

The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010

Now a days reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

82 Percent Of Customers Visit Review Websites Due To The Fact That They Want To Purchase A Service Or An Item And Wish To Get The Facts About Business Product Or Services.

Users come since they have currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to select a lawyer or a doctor.

Younger people (age 18-35) are even more inclined to employ an expert based upon online reviews. Just 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

30% Of Customers Feel Positive About A Business Which Reacts To Online Reviews

Staying connected with your customers builds their trust. Even something as simple as responding to their comments and reviews can make them feel valued.

As you may expect, clients who feel this way are happy to invest more cash with a business.

Source: Statuslabs

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review statistics reveal user-generated content can do miracles in regards to conversions.

A single review can have a substantial effect on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can supply an astonishing 44 percent increase.

Source: RevLocal