98% Of Yelp's Browsers Purchased From A Business They Discovered On The Site

Typically, 142 million consumers check out Yelp on a monthly basis. If you haven't claimed your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

United States Shoppers View "Product Performance" To Be The Most Useful Information In Product Reviews

When individuals check out reviews, they concentrate on different elements of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA consumers.

Source: Statista

Only 6 Percent Of Consumers Don't Trust Consumer Reviews At All

According to consumer review statistics, a massive 19 percent of customers constantly trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

83% Of All Younger Buyers Were Invited To Submit A Review Recently

Of those invited, 80% of customers did submit a review. In general, companies have asked 66% of all consumers to give a review on their company.

Source: Brightlocal

30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews

Corresponding with your consumers builds their trust. Even something as simple as reacting to their comments and reviews can make them feel valued.

As you might anticipate, customers who feel this way are going to spend more cash with a company.

Source: Statuslabs

If A Company Makes An Effort To Resolve Issues Quickly And Efficiently, 95% Of Disappointed Clients Will Return To A Company

Customers don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there's absolutely nothing else a business can do to deal with a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people check out many more reviews to get an idea of how the business is actually doing. Do not depend upon that figure alone.

Source: Brightlocal

63.6 Percent Of Customers Go To Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics reveal the basic appeal of a site can just go so far.

Source: Review Trackers

72% Of Customers Will Not Take Action Before They Check Out Some Reviews

Irrespective of how tempting your marketing is, you still need customer reviews. There is no way around it. Customers are still willing to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

88% Of Executives Consider Reputation Risk As A Top Business Issue

Reputation management statistics indicate a business's reputation doesn't affect just the clients. Potential team members also look at ratings and read reviews.

Source: Deloitte

Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses really utilize them.

Although we now know why consumer reviews are so powerful, the majority of businesses apparently don't.

Source: LsaInsider

Reviews Posted On Twitter Can Help Grow Revenues By 6.46%

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor

Data reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista