61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Overall two-thirds of companies have exceptional and awesome scores. Just 5% of companies have a ranking listed below three stars.

Source: Brightlocal

A Lot Of Popular Products Have A Typical Score Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star scores are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star scores. Often a lower rating in fact helps your overall score.

According to customer rating stats, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

Reviews Posted On Twitter Can Boost Revenues By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Just 44% Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are free, a remarkably low number of companies actually use them.

Although we now understand why client reviews are so powerful, the majority of businesses obviously don't.

Source: LsaInsider

More Than Half Of Individuals Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are apparently the more vocal ones.

Source: Statista

77% Of Customers Would Likely Submit A Review If They Were Asked

More than a 35% would leave a review to inform others about their customer encounter and 24% would most likely direct their review to the business itself.

Over a 26% would want to post a review to assist other individuals with their choice making process.

Source: Podium

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to select a legal representative or a doctor.

Young people (age 18-35) are a lot more likely to hire a professional based upon online reviews. Just 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Since the vast majority of customers check out reviews, you'd want yours to be inviting to new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

77% Of Users Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how great your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses should to be continuously requesting reviews.

Source: Statuslabs

Software Reviews Impact Over 98% Of All Purchasers

18% of software purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Clients Could Invest 31 Percent More With A Business That Has Terrific Reviews

Take note of this fact. The better other users explain your product or service, the more cash you can charge and customer review statistics reveal to us precisely just how much more.

Source: Martech Zone

70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people read many more reviews to get a clear view of how the business is really doing. Don't depend on that fact alone.

Source: Brightlocal

72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews

Irrespective of how attractive your marketing is, you still need consumer reviews. There is no way around it. Customers are still going to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a brand-new automobile and there are a number of models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.

With the help of other people, you manage to select a model that works for you. That's how favorable reviews transform customers into consumers.

Source: Consumer Affairs

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz