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15% Of Users Do Not Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15% of possible customers won't even think about working with a business they can't discover opinions about.
Source: Statuslabs
Just 6 Percent Of Consumers Don't Rely On Customer Reviews At All
According to customer review statistics, a whopping 19 percent of consumers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270%
User review statistics show the purchase likelihood for an item with five reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
63.6 Percent Of Customers Check Out Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review stats reveal the general popularity of a website can only go so far.
Source: Review Trackers
70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people read many more reviews to get an idea of how the business is in fact doing. Don't depend upon that statistic alone.
Source: Brightlocal
Favorable Reviews Encourage 68 Percent Of Customers To Use A Local Business
Since the huge bulk of customers check out reviews, you would want yours to be appealing to brand-new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews
Online review statistics reveal that 63% of client reviews stay without a reply. That's regrettable, due to the fact that those companies are losing clients that way.
Source: Review Trackers
A Lot Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a negative or mediocre one.
Source: Brightlocal
70% Of Customers Prefer To Find Out About A Business Through Posts And Reviews, Instead Of Advertisements
Ads are all well and good, however it deserves attempting a different approach also. Reviews are by far the best method to discover the truth about a product or service.
Source: Statuslabs
Consumers Might Spend 31% More With A Business That Has Great Reviews
Focus on this statistic. The more detailed other users explain your product and services, the more money you can charge and customer review stats reveal to us precisely how much more.
Source: Martech Zone
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies question the integrity of online reviews. However, they realize the massive impact user rankings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc