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83% Of All Young Customers Were Invited To Post A Review Recently
Of those invited, 80% of consumers did submit a review. In general, companies have asked 66% of all customers to submit a review on their business.
Source: Brightlocal
Favorable Reviews Motivate 68% Of Consumers To Choose Local Businesses
Because the huge majority of customers check out reviews, you would want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
The Average Review Length Has Become 65% Shorter Since 2010
Currently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses in fact use them.
Although we now know why consumer reviews are so powerful, many businesses apparently don't.
Source: LsaInsider
A Solitary Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated content can do miracles in regards to conversions.
A single review can have a huge impact on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44% boost.
Source: RevLocal
49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency also.
The share of clients, who focus on the variety of reviews is presently at 46 percent.
Source: Brightlocal
30% Of Clients Feel Favorable To A Company Which Answers Online Reviews
Keeping in touch with your customers creates trust. Even something like responding to their reviews and comments can make them feel valued.
As you might anticipate, clients who feel this way are ready to invest more money with a company.
Source: Statuslabs
Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
77% Of Users Do Not Trust Reviews That Are Older Than Three Months
Consumers don't care how great your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses should to be constantly requesting reviews.
Source: Statuslabs
Software Application Reviews Impact Over 98% Of All Purchasers
18 percent of software buyers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Data reveal that reviews were more effective than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can likewise influence our purchasing decisions.
According to social media reviews statistics, Facebook affects the majority of users' purchase decisions.
Facebook reviews stats reveal that 4 out of five users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
A Lot Of Popular Items Have A Typical Score Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star rankings are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Sometimes a lower score actually helps your overall score.
According to consumer rating stats, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics show that 63% of consumer reviews stay without a reaction. That's too bad, because those businesses are losing clients that way.
Source: Review Trackers
If They Were Asked, 77% Of Consumers Would Most Likely Post A Review
More than a 35% would do it to inform others about their consumer encounter and 24% would definitely direct their review to the business itself.
Over a 26% would want to leave a review to help other people with their choice making process.
Source: Podium