The Average Review Word Count Has Actually Become 65% Shorter Since 2010

Currently reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

If A Company Manages To Fix Problems Rapidly And Efficiently, 95% Of Unhappy Clients Will Return To A Business

Clients don't anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Selecting A Service Provider

When customers need to select a solution provider, reviews have a huge impact on their decision.

Source: DemandGenReport

83% Of All Younger Buyers Were Asked To Leave A Review Recently

Of those invited, 80% of clients did post a review. In general, companies have actually asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

73% Of Customers Believe Customer Reviews Are More Vital Than Star And Number Ratings

Online review data make it clear people aren't pleased with scores alone.

Written reviews make the stats appear more genuine which is what the potential consumers are trying to find. Nearly a 3rd of consumers state composed reviews are the only function that makes them believe the websites' reviews are pertinent and useful.

Source: Fan and Fuel

91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review statistics position clients' reviews as the most credible source of suggestions. Online reviews normally bring the same weight as guidance from family and friends.

Source: Brightlocal

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a brand-new car and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.

With the help of other customers, you quickly pick a model that works for you. That's how favorable reviews convert customers into clients.

Source: Consumer Affairs

Only 6 Percent Of Consumers Do Not Rely On Client Reviews At All

According to client review data, a massive 19% of consumers constantly rely on online reviews and never a buy without reading reviews first.

Source: Statista

89% Of Clients Browse A Businesses Feedback To Reviews

Not only do many clients read the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

30% Of Consumers Feel Comfortable With A Business Which Reacts To Online Reviews

Corresponding with your consumers establishes trust. Even something as simple as reacting to their remarks and reviews can make them feel appreciated.

As you may expect, customers who feel this way are going to spend more money with a business.

Source: Statuslabs

70% Of Customers Prefer To Discover A Business Via Articles And Reviews, Rather Than Advertisements

Advertisements are all well and good, but it's worth attempting a different approach also. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs

If They Were Asked, 77% Of Consumers Would Definitely Leave A Review

More than a 35% would post a review to educate others about their consumer encounter and 24% would likely direct their review to the company itself.

Over a 26% would want to leave a review to assist other people with their decision making process.

Source: Podium

86% Of Consumers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you give them a good experience.

Source: Brightlocal

Reviews Posted On Twitter Can Help Grow Online Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

Online Item Reviews About An Item Can Amplify Its Conversion Rate By An Unprecedented 270%

User review statistics show the purchase likelihood for an item with five reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center