70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people read many more reviews to get an idea of how the business is actually doing. Do not depend upon that figure alone.

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent

One negative review suffices for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Only 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies in fact make use of them.

Although we now know why consumer reviews are so effective, the majority of businesses obviously don't.

Source: LsaInsider

Positive Reviews Motivate 68% Of Consumers To Use A Local Business

Considering that the large majority of customers check out reviews, you would want yours to be enticing to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who read consumer reviews, agree that it increases their buying confidence.

Businesses use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

61 Percent Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Generally two-thirds of companies have excellent and great rankings. Only 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

89% Of Customers Review A Businesses Feedback To Reviews

Not only do a lot of shoppers read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

82 Percent Of Consumers Check Out Review Sites Due To The Fact That They Wish To Purchase A Service Or A Product And Wish To Get The Truth About Business Products And Services.

Review sites are places that customers go to get the truth about a business, service or item . Because they have actually already formed a purchase decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics show that 63% of customer reviews stay without a response. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010

Presently reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

The Majority Of Shoppers Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are plainly the more vocal ones.

Source: Statista

91% Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review statistics put customers' reviews as the most credible source of suggestions. Online reviews usually carry the very same weight as guidance from loved ones.

Source: Brightlocal

49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of clients, who pay attention to the variety of reviews is presently at 46%.

Source: Brightlocal

When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Aspect

Data reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all people in need of a professional service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a legal representative or a physician.

Younger people (age 18-35) are a lot more inclined to employ a professional based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters