88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management stats suggest a company's reputation doesn't affect just the clients. Potential team members also look at scores and take a look at reviews.

Source: Deloitte

Favorable Reviews Motivate 68% Of Consumers To Choose Local Businesses

Given that the large bulk of consumers read reviews, you would want yours to be enticing to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Overall two thirds of businesses have excellent and exceptional rankings. Only 5% of companies have a score below three stars.

Source: Brightlocal

90% Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about first impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out client reviews, agree that it increases their purchasing confidence.

Businesses use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Because They Want To Purchase A Product Or A Service And Want To Get The Facts About The Businesses Products And Services, 82% Of Customers Go To Review Sites.

Review sites are places that customers go to get the truth about a business, services or product . Because they have currently formed a buying decision, users come. The majority of them (89%) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70%

One negative review is enough for 35 percent of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

74 Percent Of Regional Businesses Have At Least One Google Review

One review is far from sufficient to enhance your site's SERP ranking.

Taking a look at online rankings data, we found out that a business requires to have at least 40 reviews before people "Award" it with a star.

Source: Brightlocal

If A Company Makes An Effort To Resolve Issues Quickly And Effectively, 95% Of Dissatisfied Consumers Will Return To A Company

Clients do not expect you to be perfect. When things go wrong, they do expect you to fix things. If there is absolutely nothing else a business can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor

Data reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

One-half Of All Millennial's "Always" Check Out Online Reviews For Businesses

Younger individuals understand the value of being informed. User-generated material has an indisputable influence on consumers.

If businesses stop to consider the power of client reviews over millennials, they will realize what they've been missing out on. Older individuals are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

15% Of Buyers Do Not Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15 percent of possible clients won't even consider working with a company they can't find viewpoints about.

Source: Statuslabs