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Software Application Reviews Impact Over 98 Percent Of All Purchasers
18% of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
More Than Half Of Customers Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are seemingly the more opinionated ones.
Source: Statista
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the huge impact user scores have on their business. Undesirable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
98% Of Yelp's Site Visitors Bought From A Business They Found On The Site
Normally, 142 million consumers visit Yelp each month. This is as good a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of consumer reviews stay without a reply. That's regrettable, since those companies are losing customers that way.
Source: Review Trackers
Customers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done quicker. For that reason, purchasing decisions are made quickly.
Online reviews are certainly persuasive, yet online marketers haven't necessarily come to value the power of them.
Source: Martech Zone
91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review stats put consumers' reviews as the most reliable source of recommendations. Online reviews generally bring the very same weight as guidance from friends and family.
Source: Brightlocal
70% Of Consumers Prefer To Find Out About A Business Via Reviews And Articles, Rather Than Ads
Advertisements are all well and good, but it's worth trying a different approach too. Reviews are by far the very best way to find the truth about a service or product.
Source: Statuslabs
53% Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's shoppers are smart and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize An Organisation
This stat is one of many that illustrate the value of online ratings. Now that news of customer fulfillment travels this quick, keeping your consumers happy is more crucial than ever.
57 percent of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.
11% looked only for businesses with an ideal five star rating.
Source: Brightlocal
30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews
Communicating with your consumers creates trust. Even something as simple as responding to their reviews and remarks can make them feel valued.
As you may expect, customers who feel this way are happy to spend more money with a company.
Source: Statuslabs