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67% Of Consumers Report Reviews Are A "Very Important" Factor When Selecting A Solution Provider
When customers have to select a solution provider, reviews have a huge impact on their decision.
Source: DemandGenReport
73% Of Consumers Think Client Reviews Are More Important Than Star And Number Rankings
Online review data make it clear people aren't satisfied with ratings alone.
Client reviews make the stats appear more authentic which is what the prospective consumers are trying to find. Almost a third of consumers state composed reviews are the only feature that makes them believe the sites' reviews are appropriate and helpful.
Source: Fan and Fuel
If A Company Deals With Issues Quickly And Efficiently, 95% Of Unhappy Consumers Will Return To A Company
Clients do not expect you to be perfect. They do expect you to deal with things when they go wrong. If there's absolutely nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
Reviews Published On Twitter Can Grow Online Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated content can do miracles in regards to conversions.
A single review can have an enormous effect on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44% increase.
Source: RevLocal
70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people read a lot more reviews to get a clear view of how business is actually doing. Do not depend upon that statistic alone.
Source: Brightlocal
Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses
More youthful people know the value of being informed. User-generated content has an unassailable effect on consumers.
If businesses think of the power of client reviews over millennials, they will realize what they've been missing out on. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of consumer reviews stay without a reaction. That's regrettable, since those companies are losing consumers that way.
Source: Review Trackers
53 Percent Of Americans Consider Item Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and desire the very best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
49 Percent Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency also.
The share of clients, who take note of the number of reviews is presently at 46%.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who read client reviews, agree that it increases their purchasing confidence.
Businesses utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
74% Of Local Companies Have At Least 1 Google Review
One review is far from sufficient to enhance your website's SERP ranking.
Taking a look at online ratings statistics, we found out that a company needs to have a minimum of 40 reviews before people "Award" it with a star.
Source: Brightlocal
If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Utilize A Business
This stat is among many that illustrate the significance of online scores. Now that news of customer complete satisfaction travels this fast, keeping your consumers pleased is more important than ever.
57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.
11% looked just for services with a best five star ranking.
Source: Brightlocal
98% Of Yelp's Website Visitors Purchased From A Business They Found On The Site
Usually, 142 million consumers visit Yelp every month. If you haven't claimed your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal