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67% Of Customers Report Reviews Are A "Extremely Important" Factor When Selecting A Service Provider
When consumers need to choose a solution provider, reviews have a huge influence on their decision.
Source: DemandGenReport
98% Of Yelp's Visitors Bought From A Business They Discovered On The Site
Generally, 142 million customers go to Yelp monthly. This is as great a time as any if you have not declared your free Yelp business page.
Source: RevLocal
A Single Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated material can do miracles in terms of conversions.
A single review can have a substantial impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44% increase.
Source: RevLocal
Visitors Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users choose to get things done faster. Buying decisions are made quickly.
Online reviews are obviously persuasive, yet marketers have not always come to value the power of them.
Source: Martech Zone
86% Of Customers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they invest at your business. They will be willing to share it if you offer them a good experience.
Source: Brightlocal
72% Of Consumers Will Not Take Action Before They Read Some Reviews
Regardless of how captivating your marketing is, you still require client reviews. There's no skirting around it. Consumers are still willing to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our purchasing decisions.
According to social media reviews statistics, Facebook impacts more than half of users' purchase choices.
If it has favorable reviews, Facebook reviews stats expose that 4 out of 5 users are most likely to trust a local business.
Source: RevLocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you want to purchase a brand-new automobile and there are several models which fit your requirements. How do you select the very best one for you? Well, you read reviews.
With the help of other customers, you manage to choose a model that works for you. That's how positive reviews transform consumers into consumers.
Source: Consumer Affairs
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who read client reviews, concur that it increases their purchasing confidence.
Organizations use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Posted On Twitter Can Boost Online Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the negative and positive reviews and their effect on consumers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. Customers expect to see some unfavorable reviews.
Source: Capterra
95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'constantly' or 'very frequently'.
Source: Trust You
Over Half Of Clients Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are obviously the more opinionated ones.
Source: Statista
89% Of Clients Prefer To Read Reviews On Their Cell Phones
Be it by means of an app or a mobile browser, clients prefer to read reviews on their mobile devices.
Source: Statista
89% Of Clients Read A Companies Reactions To Reviews
Not only do a lot of customers read the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
63.6 Percent Of Customers Go To Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
When it comes to trust, these online review stats reveal the general popularity of a website can only go so far.
Source: Review Trackers