64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read consumer reviews, agree that it increases their purchasing confidence.

Businesses use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

63.6% Of Consumers Visit Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics reveal the general appeal of a site can just go so far.

Source: Review Trackers

60 Percent Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected considerably by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and ranking data reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you want to purchase a brand-new car and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.

With the help of other customers, you quickly decide on one that works for you. That's how positive reviews convert consumers into consumers.

Source: Consumer Affairs

Just 6% Of Consumers Do Not Trust Customer Reviews At All

According to consumer review statistics, a tremendous 19% of consumers constantly rely on online reviews and never a make a purchase without reading reviews first.

Source: Statista

89% Of Clients Want To Read Reviews Using Their Smart Devices

Be it through an app or a mobile browser, people choose to read reviews on their phones.

Source: Statista

Many Best Selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to client rating statistics, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

74% Of Local Companies Have At A Minimum, One Google Review

One review is far from enough to enhance your website's SERP ranking.

Taking a look at online ratings data, we discovered that a company requires to have at least 40 reviews before people "Award" it with a star.

Source: Brightlocal

Software Application Reviews Impact Over 98% Of All Purchasers

18 percent of software application purchasers consider reviews to be a vital factor in the purchase procedure. Software reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

89% Of Clients Read A Businesses Feedback To Reviews

Not only do a lot of shoppers check out the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.

Source: Brightlocal

Positive Reviews Encourage 68% Of Consumers To Use Local Businesses

Because the vast bulk of customers check out reviews, you'd want yours to be appealing to brand-new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Leading Business Issue

Reputation management statistics indicate a company's reputation doesn't impact just the consumers. Prospective employees likewise look at rankings and read reviews.

Source: Deloitte

30% Of Clients Feel Positive About A Business Which Responds To Online Reviews

Corresponding with your consumers creates trust. Even something as basic as responding to their reviews and comments can make them feel appreciated.

As you may anticipate, clients who feel this way are ready to invest more money with a company.

Source: Statuslabs

70% Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people read many more reviews to get an idea of how business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

49% Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of clients, who pay attention to the number of reviews is presently at 46 percent.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews data, 59% used online reviews to select a medical professional or an attorney.

Younger people (age 18-35) are a lot more inclined to employ an expert based on online reviews. Only 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Because They Want To Acquire An Item Or A Service And Desire To Get The Facts About The Businesses Items And Services, 82% Of Consumers Go To Review Sites.

Review sites are locations that customers go to get the truth about a business, service or item . Since they have already formed a buying decision, users come. The majority of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal