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77% Of Clients Would Definitely Give A Review If They Were Asked
More than a 35% would do it to notify others about their consumer encounter and 24% would probably direct their review to the business itself.
Over a 26% would be willing to give a review to assist other people with their decision making process.
Source: Podium
67% Of Consumers Claim That Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider
When clients have to select a service provider, reviews have a huge impact on their decision.
Source: DemandGenReport
88% Of Executives Consider Reputation Risk As A Top Business Problem
Reputation management statistics indicate a business's reputation doesn't impact simply the consumers. Potential team members also look at scores and read reviews.
Source: Deloitte
United States Buyers View "Product Performance" To Be The Most Useful Info In Product Reviews
When people read reviews, they focus on various aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American consumers.
Source: Statista
61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars
Typically 2 out of 3 businesses have outstanding and great rankings. Just 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'always' or 'really frequently'.
Source: Trust You
72 Percent Of Consumers Won't Take Action Before They Check Out Some Reviews
Regardless of how appealing your marketing is, you still need customer reviews. There's no other way around it. Consumers are still happy to hear you out, however they trust other people more.
Source: My Testimonial Engine
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization
The star rating is the first thing consumers see. Still, users take notice of other elements also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US customers.
Source: Statista
Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat consumers fairly typically succeed, review sites help make sure of that.
Source: Statuslabs
60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is influenced significantly by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.
Reviews and score statistics reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies really make use of them.
Although we now know why client reviews are so effective, a lot of businesses obviously do not.
Source: LsaInsider
91% Of Millennials Trust Online Reviews As Much As Friends And Family
Online review stats put clients' reviews as the most credible source of suggestions. Online reviews typically bring the exact same weight as advice from loved ones.
Source: Brightlocal
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise influence our purchasing preferences.
According to social reviews data, Facebook impacts more than half of users' purchase choices.
Facebook reviews statistics reveal that four out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
15% Of Users Do Not Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15% of possible customers won't even think about working with a business they can't find viewpoints about.
Source: Statuslabs
Consumers Might Invest 31% More With A Business That Has Terrific Reviews
Pay attention to this statistic. The more detailed other users describe your services or product, the more money you can charge and customer review stats reveal to us exactly just how much more.
Source: Martech Zone