77% Of Buyers Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how great your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies ought to be constantly requesting reviews.

Source: Statuslabs

Reviews Published On Twitter Can Improve Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

The Majority Of Best Selling Items Have A Typical Score Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. In some cases a lower rating actually helps your overall rating.

According to consumer rating stats, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

The Majority Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a mediocre or negative one.

Source: Brightlocal

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who read client reviews, agree that it increases their purchasing confidence.

Companies use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

83% Of Customers Do Not Trust Advertising

The traditional channels to reach consumers aren't as prominent as they utilized to be. Many users who no longer trust ads choose to take notice of clients' recommendations online.

Source: Statuslabs

86% Of Consumers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be willing to share it if you offer them a great experience.

Source: Brightlocal

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review stats show user-generated content can do wonders in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent boost.

Source: RevLocal

95% Of Disappointed Consumers Will Return To A Business If A Business Manages To Resolve Issues Quickly And Effectively

Clients don't anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there's absolutely nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the negative and positive reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. People anticipate to see some unfavorable reviews.

Source: Capterra

91 Percent Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review statistics position clients' reviews as the most credible source of suggestions. Online reviews usually carry the very same weight as recommendations from loved ones.

Source: Brightlocal

Just 6% Of Consumers Don't Rely On Customer Reviews At All

According to consumer review stats, a massive 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

30% Of Clients Feel Comfortable With A Business Which Responds To Online Reviews

Staying connected with your clients creates trust. Even something as basic as responding to their reviews and comments can make them feel valued.

As you might expect, clients who feel this way are ready to invest more cash with a business.

Source: Statuslabs

The Typical Review Length Has Gotten 65% Much Shorter Since 2010

These days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers