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95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise influence our buying decisions.
According to social reviews statistics, Facebook impacts the majority of users' purchase decisions.
Facebook reviews stats reveal that four out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company
The star rating is the first thing consumers see. Still, users focus on other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA customers.
Source: Statista
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you offer them a good experience.
Source: Brightlocal
89% Of Customers Review A Companies Replies To Reviews
Not only do a lot of consumers check out the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Overall 2 out of 3 businesses have excellent and good scores. Just 5% of companies have a rating listed below three stars.
Source: Brightlocal
15 Percent Of Customers Do Not Trust Businesses With No Online Reviews
No trust indicates no interactions. 15 percent of prospective clients won't even consider doing business with a business they can't find viewpoints about.
Source: Statuslabs
60% Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is influenced significantly by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.
Reviews and ranking stats show people value the opinion of peers more than any other material.
Source: Collective Bias
52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Too
We already touched upon the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. People expect to see some unfavorable reviews.
Source: Capterra
More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
70% Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Many people check out a lot more reviews to get a better idea of how business is in fact doing. Don't depend upon that statistic alone.
Source: Brightlocal
88% Of Executives Regard Reputation Risk As A Leading Business Concern
Reputation management stats show a company's reputation doesn't affect simply the consumers. Potential team members likewise look at scores and read reviews.
Source: Deloitte
98% Of Yelp's Browsers Purchased From A Business They Found On The Site
Normally, 142 million customers visit Yelp monthly. If you have not claimed your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends
Online review statistics put clients' reviews as the most trustworthy source of suggestions. Online reviews typically bring the same weight as advice from family and friends.
Source: Brightlocal
71% Of Millennials Search Consumer Reviews Of Expert Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% used online reviews to choose a legal representative or a physician.
Young people (age 18-35) are much more likely to employ an expert based on online reviews. Just 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
83% Of All Younger Customers Were Asked To Post A Review Recently
Of those asked, 80% of clients did leave a review. Overall, businesses have actually asked 66% of all customers to give a review on their company.
Source: Brightlocal