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30% Of Customers Feel Positive About A Business Which Responds To Online Reviews
Communicating with your consumers develops trust. Even something as basic as reacting to their comments and reviews can make them feel appreciated.
As you may anticipate, customers who feel this way are ready to spend more money with a business.
Source: Statuslabs
63.6 Percent Of Consumers Check Out Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review statistics show the basic appeal of a site can only go so far.
Source: Review Trackers
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they invest at your business. If you give them a great experience, they will want to share it.
Source: Brightlocal
Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of businesses really use them.
Although we now know why customer reviews are so effective, many businesses apparently do not.
Source: LsaInsider
70 Percent Of Customers Choose To Discover A Business Via Reviews And Short Articles, Instead Of Ads
Ads are all well and good, however it's worth attempting a different approach also. Reviews are without a doubt the best method to discover the truth about a product or service.
Source: Statuslabs
The Majority Of Shoppers Aged 25-34 Published Reviews
According to Statista, the younger generations are plainly the more opinionated ones.
Source: Statista
A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Profits
Businesses that treat clients honorably typically flourish, review websites help make sure of that.
Source: Statuslabs
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Customers
24% of US consumers consider reviews as 'incredibly influential'.
To show the significance of online reviews and scores, did you understand that 81 percent of consumers will pay more for an item with reviews and those same clients are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.
Today's buyers are wary and desire the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the buying decision.
Source: Statista
Consumers Checking Out Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done much faster. Purchasing choices are made rapidly.
Online reviews are undoubtedly convincing, yet online marketers haven't necessarily come to value the power of them.
Source: Martech Zone
15 Percent Of People Don't Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15 percent of possible consumers won't even consider doing business with a company they can't find opinions about.
Source: Statuslabs
88% Of Executives Judge Reputation Risk As A Top Business Concern
Reputation management stats indicate a company's reputation does not affect just the consumers. Potential team members also look at ratings and take a look at reviews.
Source: Deloitte
Clients Might Spend 31% More With A Business That Has Fantastic Reviews
Take note of this statistic. The better other users explain your services or product, the more money you can charge and customer review statistics show us exactly just how much more.
Source: Martech Zone