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89% Of Customers Want To Read Reviews On Their Mobile Phones
Be it by means of an app or a mobile browser, individuals choose to read reviews on their phones.
Source: Statista
Many Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a negative or mediocre one.
Source: Brightlocal
Google Represents 57.5 Percent Of All Reviews Worldwide
Google remains in the lead here, followed by Facebook as a distant second.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews
Corresponding with your clients creates trust. Even something as basic as reacting to their reviews and comments can make them feel appreciated.
As you may anticipate, customers who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
Only 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of businesses actually use them.
Although we now know why consumer reviews are so powerful, the majority of businesses obviously don't.
Source: LsaInsider
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the huge impact user rankings have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
77% Of Consumers Would Undoubtedly Submit A Review If They Were Asked
More than a 35% would leave a review to notify others about their client experience and 24% would undoubtedly direct their review to the business itself.
Over a 26% would be willing to post a review to assist other people with their decision making process.
Source: Podium
70% Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read many more reviews to get a better idea of how the business is actually doing. Don't depend on that fact alone.
Source: Brightlocal
Software Application Reviews Impact Over 98 Percent Of All Buyers
18 percent of software application purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
71% Of Millennials Browse Customer Reviews Of Professional Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews statistics, 59% used online reviews to choose a medical professional or a legal representative.
Younger people (age 18-35) are even more inclined to hire an expert based upon online reviews. Just 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Revenue
Businesses that treat clients well usually flourish, review sites help make certain of that.
Source: Statuslabs
15% Of Customers Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15% of possible customers will not even consider doing business with a business they can't find viewpoints about.
Source: Statuslabs
If A Business Deals With Problems Rapidly And Efficiently, 95% Of Unhappy Clients Will Return To A Business
Clients do not expect you to be perfect. When things go wrong, they do expect you to remedy things. If there is absolutely nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Influential Factor
Data reveal that reviews were more effective than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social media which can likewise influence our buying decisions.
According to social reviews statistics, Facebook impacts the majority of users' purchase choices.
Facebook reviews stats reveal that 4 out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal