91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones

Online review stats position customers' reviews as the most reliable source of recommendations. Online reviews usually carry the exact same weight as advice from family and friends.

Source: Brightlocal

89% Of Consumers Prefer To Read Reviews On Their Mobile Phones

Be it via an app or a mobile internet browser, individuals choose to read reviews on their phones.

Source: Statista

Due To The Fact That They Want To Buy A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Websites.

Review websites are locations that customers go to get the facts about a business, product and services . Users come due to the fact that they have already formed a purchase decision. The majority of them (89%) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

Customers Could Spend 31 Percent More With A Business That Has Terrific Reviews

Pay attention to this statistic. The more detailed other users explain your product and services, the more cash you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews

Regardless of how appealing your marketing is, you still need consumer reviews. There's no way around it. Customers are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine

71% Of Millennials Browse Consumer Reviews Of Professional Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to pick a medical professional or an attorney.

Younger people (age 18-35) are a lot more likely to employ an expert based on online reviews. Only 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

If A Business Deals With Issues Rapidly And Efficiently, 95% Of Unsatisfied Consumers Will Return To A Company

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there is absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

74 Percent Of Local Businesses Have At A Minimum, One Google Review

A single review is far from enough to improve your website's SERP ranking.

Looking at online ratings stats, we found out that a business requires to have at least 40 reviews before people "Award" it with a star.

Source: Brightlocal

When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Factor

Statistics reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals opinions before they ever trust what the producer says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can likewise affect our purchasing preferences.

According to social reviews stats, Facebook impacts over half of users' purchase choices.

If it has favorable reviews, Facebook reviews stats expose that 4 out of five users are more likely to rely on a local business.

Source: RevLocal

American Buyers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews

When people read reviews, they focus on different elements of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of American clients.

Source: Statista

73% Of Consumers Think Consumer Reviews Are More Crucial Than Star And Number Scores

Online review data make it clear people aren't satisfied with scores alone.

Customer reviews make the stats appear more authentic which is what the potential customers are trying to find. Almost a 3rd of customers say composed reviews are the only feature that makes them believe the websites' reviews are pertinent and useful.

Source: Fan and Fuel

70% Of Consumers Prefer To Learn About A Business By Means Of Short Articles And Reviews, Rather Than Ads

Ads are all well and good, however it's worth trying a different approach too. Reviews are by far the very best way to find the truth about a service or product.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. People expect to see some unfavorable reviews.

Source: Capterra

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to purchase a brand-new car and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.

With the help of other consumers, you quickly decide on one that works for you. That's how positive reviews convert consumers into clients.

Source: Consumer Affairs

Consumers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Purchasing choices are made rapidly.

Online reviews are clearly persuasive, yet online marketers haven't always come to value the power of them.

Source: Martech Zone