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89% Of Buyers Want To Read Reviews On Their Smartphones
Be it by means of an app or a mobile browser, consumers choose to read reviews on their smart phones.
Source: Statista
67% Of Customers Claim Reviews Are A "Very Important" Factor When Choosing A Service Provider
Reviews have a massive impact on their decision when customers have to select a solution provider.
Source: DemandGenReport
88% Of Executives Consider Reputation Risk As A Top Business Issue
Reputation management stats suggest a business's reputation doesn't affect just the consumers. Potential employees also take a look at scores and read reviews.
Source: Deloitte
53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of consumer reviews stay without a reaction. That's regrettable, since those businesses are losing clients that way.
Source: Review Trackers
15 Percent Of Customers Don't Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of possible clients won't even consider doing business with a company they can't find opinions about.
Source: Statuslabs
91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review stats put customers' reviews as the most credible source of recommendations. Online reviews normally carry the exact same weight as guidance from loved ones.
Source: Brightlocal
Positive Reviews Motivate 68 Percent Of Consumers To Choose A Local Business
Since the large bulk of customers check out reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Published On Twitter Can Help Increase Online Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you want to buy a brand-new vehicle and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read online reviews.
With the help of other people, you quickly decide on one that works for you. That's how favorable reviews transform consumers into clients.
Source: Consumer Affairs
If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use A Service
This stat is among many that highlight the value of online scores. Now that news of client fulfillment travels this quick, keeping your clients delighted is more crucial than ever.
57 percent of customers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.
Moreover, 11% looked just for companies with a perfect five star ranking.
Source: Brightlocal
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'always' or 'very often'.
Source: Trust You
Just 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of businesses really use them.
Although we now know why customer reviews are so powerful, a lot of businesses obviously don't.
Source: LsaInsider
73 Percent Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Rankings
Online review statistics make it clear individuals aren't satisfied with scores alone.
Written reviews make the stats appear more authentic which is what the would-be consumers are searching for. Practically a third of customers state written reviews are the only feature that makes them think the websites' reviews are beneficial and pertinent.
Source: Fan and Fuel
Google Represents 57.5 Percent Of All Reviews Across The Globe
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers