A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Income

Businesses that treat consumers well usually flourish, review sites help ensure of that.

Source: Statuslabs

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read client reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

67% Of Consumers Claim That Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

When customers need to select a service provider, reviews have an enormous impact on their decision.

Source: DemandGenReport

83% Of All Young Shoppers Were Invited To Give A Review Recently

Of those asked, 80% of clients did post a review. Overall, businesses have asked 66% of all consumers to leave a review on their company.

Source: Brightlocal

61 Percent Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Typically 2 out of 3 businesses have great and outstanding ratings. Just 5% of companies have a rating below 3 stars.

Source: Brightlocal

If They Were Asked, 77% Of Customers Would Undoubtedly Leave A Review

More than a 35% would leave a review to educate others about their client encounter and 24% would likely direct their review to the company itself.

Over a 26% would want to post a review to help other people with their choice making process.

Source: Podium

More Than Half Of Consumers Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are evidently the more vocal ones.

Source: Statista

89% Of Individuals Want To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile internet browser, consumers choose to read reviews on their mobile phones.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star rating is the first thing consumers see. Still, users focus on other aspects too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US consumers.

Source: Statista

95% Of Disappointed Consumers Will Go Back To A Business If A Company Makes An Effort To Solve Issues Quickly And Efficiently

Consumers do not anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there is nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Aspect

Statistics reveal that reviews were more successful than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies

Younger individuals understand the value of being informed. User-generated material has an indisputable effect on customers.

They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

70% Of Customers Prefer To Find Out About A Business Through Reviews And Articles, Instead Of Ads

Ads are all well and good, however it's worth trying a different approach also. Reviews are by far the best method to discover the truth about a product or service.

Source: Statuslabs

Only 6% Of Customers Don't Rely On Customer Reviews At All

According to customer review stats, a tremendous 19% of customers always rely on online reviews and never ever a buy without checking out reviews initially.

Source: Statista