89% Of Customers Read A Businesses Responses To Reviews

Not only do a lot of consumers read the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

83% Of All Young Buyers Were Asked To Submit A Review Recently

Of those invited, 80% of consumers did leave a review. Overall, businesses have asked 66% of all consumers to give a review on their business.

Source: Brightlocal

Just 44% Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses really utilize them.

Although we now know why consumer reviews are so powerful, a lot of businesses obviously don't.

Source: LsaInsider

63.6% Of Consumers Visit Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.

When it comes to trust, these online review stats reveal the general appeal of a site can just go so far.

Source: Review Trackers

88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management statistics suggest a company's reputation does not impact simply the consumers. Prospective team members also look at ratings and take a look at reviews.

Source: Deloitte

Only 6 Percent Of Consumers Do Not Rely On Client Reviews At All

According to customer review data, a massive 19 percent of consumers constantly trust online reviews and never a make a purchase without checking out reviews first.

Source: Statista

Clients Might Spend 31 Percent More With A Business That Has Excellent Reviews

Focus on this fact. The more detailed other users explain your product and services, the more money you can charge and customer review stats reveal to us exactly how much more.

Source: Martech Zone

30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews

Staying connected with your clients builds their trust. Even something easy like reacting to their comments and reviews can make them feel valued.

As you might anticipate, customers who feel this way are happy to spend more money with a company.

Source: Statuslabs

70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Most people check out much more reviews to get an idea of how business is actually doing. Do not depend on that statistic alone.

Source: Brightlocal

61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Generally 2 out of 3 companies have good and awesome rankings. Just 5% of companies have a rating below 3 stars.

Source: Brightlocal

The Majority Of Individuals Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.

Source: Statista

Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, concur that it increases their buying confidence.

Companies use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

72 Percent Of Clients Will Not Take Action Before They Read Some Reviews

No matter how enticing your marketing is, you still need consumer reviews. There is no other way around it. Customers are still ready to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.

Reviews and ranking stats reveal people value the opinion of peers more than any other content.

Source: Collective Bias