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More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70%
One negative review is enough for 35% of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.
Obviously, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
A Single Business Review Can Lift Its Conversions By 10%
Online review stats show user-generated material can do wonders in terms of conversions.
A single review can have an enormous influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply an astonishing 44% boost.
Source: RevLocal
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise influence our purchasing preferences.
According to social media reviews stats, Facebook affects the majority of users' purchase decisions.
Facebook reviews stats reveal that four out of 5 users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Customers
24% of US buyers consider reviews as 'exceptionally influential'.
To highlight the value of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those very same customers are also happy to accept slower shipping times for such products.
Source: Turntonetworks
89% Of Consumers Prefer To Read Reviews On Their Smart Devices
Be it through an app or a mobile internet browser, clients prefer to read reviews on their phones.
Source: Statista
Favorable Reviews Motivate 68% Of Consumers To Choose A Local Business
Given that the vast bulk of customers read reviews, you'd want yours to be appealing to brand-new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
77% Of Consumers Would Certainly Give A Review If They Were Asked
More than a 35% would post a review to notify others about their client experience and 24% would likely direct their review to the business itself.
Over a 26% would be willing to give a review to help other individuals with their decision making process.
Source: Podium
Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are basically ads.
Source: Martech Zone
Because They Desire To Buy A Product Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82% Of Customers Visit Review Websites.
Review sites are places that customers go to get the facts about a service, business or item . Due to the fact that they have currently formed a purchase decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
83 Percent Of Clients Do Not Rely On Advertising
The conventional channels to reach clients aren't as prominent as they used to be. Many users who no longer trust advertisements pick to take note of clients' recommendations online.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business
The star ranking is the first thing customers see. Still, users focus on other factors also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of US customers.
Source: Statista
Online Product Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent
User review stats reveal the purchase possibility for an item with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center