If They Were Asked, 77% Of Customers Would Submit A Review

More than a 35% would leave a review to educate others about their client encounter and 24% would most likely direct their review to the business itself.

Over a 26% would want to submit a review to help other people with their decision making process.

Source: Podium

67% Of Customers Say Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider

When clients have to select a solution provider, reviews have a huge impact on their decision.

Source: DemandGenReport

91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review statistics position clients' reviews as the most reliable source of recommendations. Online reviews typically carry the same weight as suggestions from loved ones.

Source: Brightlocal

95% Of Disappointed Consumers Will Return To A Business If A Company Deals With Issues Quickly And Effectively

Clients do not expect you to be perfect. They do expect you to fix things when they go wrong. If there is absolutely nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out many more reviews to get a clear view of how the business is actually doing. Do not depend upon that statistic alone.

Source: Brightlocal

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to purchase a new automobile and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read reviews.

With the help of other consumers, you quickly decide on one that works for you. That's how favorable reviews convert customers into consumers.

Source: Consumer Affairs

61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Overall 2 out of 3 companies have excellent and good ratings. Only 5% of businesses have a score listed below three stars.

Source: Brightlocal

70 Percent Of Customers Choose To Find Out About A Business Via Reviews And Short Articles, Instead Of Advertisements

Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs

77% Of Buyers Don't Trust Reviews That Are Older Than Three Months

Clients don't care how good your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Clients

24% of US consumers consider reviews as 'exceptionally influential'.

To illustrate the significance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those very same consumers are also happy to accept slower shipping times for such products.

Source: Turntonetworks

Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software application purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

53 Percent Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.

Today's consumers are wary and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

63.6% Of Customers Visit Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

These online review statistics reveal the basic popularity of a site can only go so far when it pertains to trust.

Source: Review Trackers

A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat consumers well generally succeed, review sites help ensure of that.

Source: Statuslabs

Online Item Reviews About A Product Can Improve Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase possibility for an item with five reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

83% Of All Younger People Were Asked To Leave A Review Recently

Of those asked, 80% of consumers did post a review. In general, businesses have asked 66% of all clients to give a review on their company.

Source: Brightlocal