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90 Percent Of Site Visitors Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to compose one.
Source: Martech Zone
53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.
Today's buyers are smart and desire the best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Clients Might Invest 31 Percent More With A Business That Has Fantastic Reviews
Focus on this statistic. The more detailed other users explain your product and services, the more cash you can charge and customer review statistics reveal to us precisely just how much more.
Source: Martech Zone
Since They Want To Buy A Service Or An Item And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Go To Review Websites.
Users come since they have already formed a buying decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
30% Of Clients Feel Comfortable With A Company Which Responds To Online Reviews
Communicating with your clients establishes trust. Even something like responding to their comments and reviews can make them feel valued.
As you might expect, customers who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
77% Of Clients Would Undoubtedly Submit A Review If They Were Asked
More than a 35% would post a review to advise others about their client encounter and 24% would most likely direct their review to the business itself.
Over a 26% would be willing to give a review to assist other individuals with their choice making process.
Source: Podium
Google Represents 57.5% Of All Reviews Throughout The World
Google is in the lead here, followed by Facebook as a far-off second.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family
Online review stats position consumers' reviews as the most credible source of suggestions. Online reviews typically bring the exact same weight as suggestions from friends and family.
Source: Brightlocal
If A Company Deals With Issues Quickly And Effectively, 95% Of Dissatisfied Customers Will Return To A Business
Consumers do not expect you to be perfect. When things go wrong, they do expect you to remedy things. If there is nothing else a company can do to fix a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
73% Of Customers Think Client Reviews Are More Crucial Than Star And Number Rankings
Online review stats make it clear people aren't satisfied with scores alone.
Written reviews make the statistics appear more genuine which is what the potential consumers are looking for. Practically a third of customers state written reviews are the only function that makes them believe the websites' reviews are pertinent and helpful.
Source: Fan and Fuel
People Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done faster. Therefore, buying choices are made rapidly.
Online reviews are obviously persuasive, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
Reviews Shared On Twitter Can Increase Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, individuals spend more than five times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo