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More Than Half Of Customers Aged 25-34 Gave Reviews
According to Statista, the younger generations are plainly the more opinionated ones.
Source: Statista
63.6 Percent Of Consumers Visit Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review statistics show the basic appeal of a website can just presume when it pertains to trust.
Source: Review Trackers
74 Percent Of Regional Companies Have At Least One Google Review
One review is far from adequate to improve your website's SERP ranking.
Taking a look at online rankings statistics, we learnt that a company requires to have a minimum of 40 reviews before users "Award" it with a star.
Source: Brightlocal
72 Percent Of Clients Won't Take Action Before They Read Some Reviews
No matter how eye-catching your marketing is, you still need consumer reviews. There's no skirting around it. Clients are still going to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
A Lone Business Review Can Lift Its Conversions By 10%
Online review stats show user-generated material can do wonders in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44% boost.
Source: RevLocal
Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses
Younger individuals know the value of being informed. User-generated content has an unassailable impact on consumers.
They will recognize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of client reviews remain without a response. That's too bad, since those businesses are losing consumers that way.
Source: Review Trackers
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can also affect our buying preferences.
According to social reviews stats, Facebook impacts the majority of users' purchase choices.
Facebook reviews stats reveal that 4 out of 5 users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
30% Of Customers Feel Favorable To A Company Which Responds To Online Reviews
Communicating with your customers develops trust. Even something easy like responding to their reviews and remarks can make them feel valued.
As you may anticipate, customers who feel this way are going to invest more money with a business.
Source: Statuslabs
Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, producers' descriptions are basically advertisements.
Source: Martech Zone
More Than 4 Negative Reviews About A Company Or Service May Decrease Sales By 70%
One negative review is enough for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
83% Of Customers Do Not Trust Advertising
The standard channels to reach customers aren't as influential as they used to be. The majority of users who no longer trust ads choose to focus on customers' suggestions online.
Source: Statuslabs
Just 6% Of Consumers Do Not Rely On Customer Reviews At All
According to consumer review stats, a whopping 19 percent of consumers always trust online reviews and never a make a purchase without reading reviews first.
Source: Statista
Because They Want To Acquire A Service Or An Item And Desire To Get The Facts About The Businesses Products And Services, 82% Of Customers Visit Review Sites.
Users come since they have already formed a purchase decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal
60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced significantly by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and rating statistics reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
15% Of People Do Not Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15 percent of possible clients won't even consider doing business with a company they can't discover opinions about.
Source: Statuslabs