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More Than Half Of Consumers Aged 25-34 Posted Reviews
According to Statista, the more youthful generations are evidently the more opinionated ones.
Source: Statista
95% Of Unhappy Customers Will Return To A Business If A Company Manages To Resolve Problems Rapidly And Efficiently
Clients don't expect you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a new vehicle and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read reviews.
With the help of other consumers, you manage to decide on a model that works for you. That's how favorable reviews transform consumers into consumers.
Source: Consumer Affairs
When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Element
Statistics reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Positive Reviews Motivate 68 Percent Of Consumers To Use Local Businesses
Because the vast majority of customers check out reviews, you would want yours to be appealing to brand-new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Shoppers Choose To Read Reviews On Their Cell Phones
Be it through an app or a mobile browser, everyday people choose to read reviews on their cell phones.
Source: Statista
The Majority Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a unfavorable or average one.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Customers
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the value of online reviews and scores, did you understand that 81 percent of consumers will pay more for a product with reviews and those very same consumers are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks
Reviews Published On Twitter Can Help Boost Online Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of customers who read customer reviews, agree that it increases their buying confidence.
Organizations utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
70 Percent Of Consumers Prefer To Find Out About A Business Through Short Articles And Reviews, Rather Than Ads
Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the best way to find the truth about a service or product.
Source: Statuslabs
USA Shoppers View "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on various elements of the shopping experience when people read reviews. But according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA customers.
Source: Statista
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the huge impact user ratings have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat consumers fairly normally flourish, review sites help make certain of that.
Source: Statuslabs
The Average Review Length Has Gotten 65% Much Shorter Since 2010
Now a days reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers