Just 6 Percent Of Customers Don't Trust Customer Reviews At All

According to customer review data, a whopping 19% of customers always rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

More Than Half Of Consumers Will Not Utilize A Business If It Has Less Than A 4 Star Score

This stat is one of numerous that highlight the significance of online rankings. Now that news of client fulfillment travels this quick, keeping your clients happy is more important than ever.

57 percent of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11% looked only for businesses with a perfect five star rating.

Source: Brightlocal

Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, instead of a unfavorable or average one.

Source: Brightlocal

70% Of Customers Need To Check Out At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people check out a lot more reviews to get an idea of how the business is really doing. Do not depend upon that figure alone.

Source: Brightlocal

Negative Reviews Can Increase Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, individuals spend more than five times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Income

Businesses that treat clients well normally prosper, review sites help make certain of that.

Source: Statuslabs

77% Of Buyers Do Not Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses need to be continuously asking for reviews.

Source: Statuslabs

Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise influence our purchasing preferences.

According to social media reviews stats, Facebook affects the majority of users' purchase decisions.

If it has positive reviews, Facebook reviews stats expose that 4 out of 5 users are most likely to rely on a local business.

Source: RevLocal

53% Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.

Today's shoppers are smart and desire the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.

Source: Statista

73% Of Consumers Think Written Reviews Are More Vital Than Star And Number Rankings

Online review stats make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the prospective clients are searching for. Nearly a third of customers state composed reviews are the only function that makes them think the websites' reviews are helpful and appropriate.

Source: Fan and Fuel

Over Half Of Individuals Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are surprisingly the more vocal ones.

Source: Statista

91% Of Millennials Trust In Online Reviews As Much As Friends And Family

Online review stats put customers' reviews as the most reliable source of suggestions. Online reviews usually carry the very same weight as advice from family and friends.

Source: Brightlocal

49% Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who pay attention to the number of reviews is presently at 46%.

Source: Brightlocal

90 Percent Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals state about first impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone