89% Of Customers Review A Businesses Feedback To Reviews

Not only do the majority of individuals read the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Utilize A Service

This stat is among many that show the importance of online ratings. Now that news of consumer fulfillment travels this quick, keeping your consumers happy is more important than ever.

57 percent of consumers have actually searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for businesses with a best five star ranking.

Source: Brightlocal

70% Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out many more reviews to get a clear view of how business is in fact doing. Don't depend upon that fact alone.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website

Typically, 142 million consumers check out Yelp on a monthly basis. If you haven't declared your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Customers Might Spend 31% More With A Business That Has Terrific Reviews

Pay attention to this fact. The more detailed other users explain your service or product, the more money you can charge and customer review statistics reveal to us exactly just how much more.

Source: Martech Zone

Reviews Published On Twitter Can Help Boost Revenues By 6.46%

Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management stats suggest a business's reputation does not impact simply the consumers. Potential team members likewise look at ratings and take a look at reviews.

Source: Deloitte

70% Of Consumers Choose To Find Out About A Business By Means Of Short Articles And Reviews, Instead Of Ads

Advertisements are all well and good, but it deserves trying a different approach as well. Reviews are by far the best method to find the truth about a service or product.

Source: Statuslabs

American Consumers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on various elements of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US clients.

Source: Statista