53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of consumer reviews remain without a reaction. That's regrettable, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With men being twice as likely to be influenced than women.

Reviews and score stats show people value the viewpoint of peers more than any other material.

Source: Collective Bias

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can also affect our buying preferences.

According to social media reviews data, Facebook impacts over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics expose that 4 out of five users are likely to trust a local business.

Source: RevLocal

83 Percent Of Consumers Don't Rely On Advertising

The conventional channels to reach customers aren't as influential as they utilized to be. The majority of users who no longer trust ads pick to focus on customers' suggestions online.

Source: Statuslabs

82 Percent Of Customers Check Out Review Websites Due To The Fact That They Want To Buy An Item Or A Service And Wish To Get The Truth About Business Products And Services.

Users come due to the fact that they have already formed a purchase decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

Negative Reviews Can Boost Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, people spend more than five times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

The Average Review Length Has Actually Become 65% Shorter Since 2010

Presently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you want to buy a new automobile and there are numerous models which fit your criteria. How do you select the very best one for you? Well, you read online reviews.

With the help of other people, you manage to decide on a model that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

53% Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of Online Shopping.

Today's shoppers are wary and want the best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

52% Of Consumers Trust A Product More If It Has Negative Reviews As Well

We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some negative reviews.

Source: Capterra

88% Of Executives View Reputation Risk As A Top Business Concern

Reputation management statistics show a business's reputation doesn't impact just the customers. Prospective employees likewise look at scores and read reviews.

Source: Deloitte

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use A Service

This stat is among lots of that show the value of online rankings. Now that news of client complete satisfaction travels this fast, keeping your consumers happy is more important than ever.

57% of customers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked only for companies with an ideal five star ranking.

Source: Brightlocal

89% Of Individuals Like To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile web browser, consumers prefer to read reviews on their cell phones.

Source: Statista

30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews

Corresponding with your clients creates trust. Even something as simple as reacting to their reviews and remarks can make them feel appreciated.

As you may expect, clients who feel this way are more willing to spend more cash with a company.

Source: Statuslabs

72% Of Customers Won't Take Action Before They Read Some Reviews

Regardless of how tempting your marketing is, you still require client reviews. There is no way around it. Consumers are still ready to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

63.6% Of Consumers Check Out Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.

These online review stats show the basic appeal of a site can only go so far when it pertains to trust.

Source: Review Trackers