Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social media which can also affect our buying decisions.

According to social media reviews statistics, Facebook affects more than half of users' purchase decisions.

Facebook reviews stats expose that four out of 5 users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends

Online review stats put consumers' reviews as the most credible source of recommendations. Online reviews typically bring the very same weight as suggestions from loved ones.

Source: Brightlocal

95% Of Dissatisfied Clients Will Go Back To A Company If A Company Makes An Effort To Resolve Issues Quickly And Effectively

Consumers don't expect you to be perfect. They do expect you to deal with things when they go wrong. If there is absolutely nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

63.6 Percent Of Customers Check Out Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

When it comes to trust, these online review stats show the basic popularity of a site can just go so far.

Source: Review Trackers

Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses in fact utilize them.

Although we now understand why consumer reviews are so powerful, most businesses apparently do not.

Source: LsaInsider

A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Profits

Businesses that treat consumers honorably normally flourish, review sites help make certain of that.

Source: Statuslabs

49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency too.

The share of clients, who focus on the variety of reviews is presently at 46 percent.

Source: Brightlocal

82% Of Consumers Check Out Review Websites Since They Want To Buy A Service Or An Item And Wish To Get The Truth About The Businesses Products And Services.

Review websites are places that people go to get the facts about a service, business or item . Due to the fact that they have already formed a purchase decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews

Corresponding with your clients builds their trust. Even something like responding to their comments and reviews can make them feel valued.

As you may anticipate, customers who feel this way are happy to invest more money with a company.

Source: Statuslabs

72% Of Customers Will Not Take Action Before They Read Some Reviews

No matter how appealing your marketing is, you still need consumer reviews. There's no way around it. Customers are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

70% Of Customers Prefer To Discover A Business By Means Of Posts And Reviews, Rather Than Advertisements

Advertisements are all well and good, however it's worth trying a different approach as well. Reviews are by far the best method to discover the truth about a product or service.

Source: Statuslabs

53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review statistics prove that 63% of customer reviews go on without a reply. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

Consumers Might Invest 31 Percent More With A Business That Has Great Reviews

Pay attention to this statistic. The more detailed other users explain your product or service, the more money you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

98% Of Yelp's Browsers Bought From A Business They Discovered On The Website

Typically, 142 million customers check out Yelp each month. If you haven't claimed your totally free Yelp business page, this is as great a time as any.

Source: RevLocal

73% Of Customers Think Written Reviews Are More Crucial Than Star And Number Scores

Online review data make it clear people aren't satisfied with ratings alone.

Customer reviews make the stats appear more genuine which is what the prospective customers are looking for. Practically a third of customers say composed reviews are the only feature that makes them think the sites' reviews are appropriate and useful.

Source: Fan and Fuel

Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase likelihood for an item with five reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center