86% Of Customers Would Consider Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you offer them a good experience.

Source: Brightlocal

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone

60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.

Reviews and ranking data show people value the opinion of peers more than any other material.

Source: Collective Bias

82% Of Customers Visit Review Sites Since They Want To Buy A Service Or An Item And Want To Get The Truth About The Businesses Services And Products.

Review websites are places that customers go to get the facts about a business, service or product . Due to the fact that they have actually currently formed a purchase decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Most Best Selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star ratings. In some cases a lower score in fact helps your overall score.

According to client rating stats, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

73 Percent Of Consumers Think Client Reviews Are More Crucial Than Star And Number Rankings

Online review stats make it clear people aren't pleased with scores alone.

Client reviews make the stats appear more genuine which is what the prospective clients are looking for. Nearly a 3rd of consumers state composed reviews are the only feature that makes them believe the sites' reviews are relevant and beneficial.

Source: Fan and Fuel

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews As Well

We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Customers anticipate to see some negative reviews.

Source: Capterra

91% Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review stats position consumers' reviews as the most trustworthy source of suggestions. Online reviews generally bring the exact same weight as advice from loved ones.

Source: Brightlocal

Positive Reviews Encourage 68% Of Customers To Use Local Businesses

Since the vast majority of consumers read reviews, you'd want yours to be appealing to new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83 Percent Of Consumers Don't Trust Advertising

The standard channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust ads pick to pay attention to customers' recommendations online.

Source: Statuslabs

77% Of Customers Don't Rely On Reviews That Are Older Than Three Months

Customers don't care how great your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs

70 Percent Of Customers Choose To Learn About A Business Through Reviews And Articles, Instead Of Ads

Advertisements are all well and good, however it deserves attempting a different approach also. Reviews are without a doubt the very best method to discover the truth about a service or product.

Source: Statuslabs

American Shoppers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews

When individuals check out reviews, they focus on different aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American clients.

Source: Statista

Consumers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. Purchasing decisions are made quickly.

Online reviews are undoubtedly persuasive, yet online marketers have not always come to value the power of them.

Source: Martech Zone

30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews

Keeping in touch with your customers builds their trust. Even something as basic as reacting to their reviews and comments can make them feel valued.

As you may expect, customers who feel this way are happy to spend more cash with a business.

Source: Statuslabs

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Consumers

24% of US consumers consider reviews as 'incredibly influential'.

To show the importance of online reviews and rankings, did you understand that 81% of customers will pay more for a product with reviews and those exact same consumers are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

83% Of All Young People Were Invited To Leave A Review Recently

Of those invited, 80% of consumers did give a review. Overall, companies have asked 66% of all clients to leave a review on their business.

Source: Brightlocal

If A Company Manages To Solve Issues Quickly And Efficiently, 95% Of Unhappy Clients Will Go Back To A Business

Consumers don't expect you to be perfect. When things go wrong, they do expect you to fix things. If there's nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday