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Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Customers
24% of US buyers consider reviews as 'exceptionally influential'.
To highlight the importance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Income
Businesses that treat clients honorably normally prosper, review websites help ensure of that.
Source: Statuslabs
Online Product Reviews About A Product Can Raise Its Conversion Rate By A Whopping 270%
User review statistics reveal the purchase probability for a product with 5 reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
89% Of Individuals Like To Read Reviews Using Their Mobile Phones
Be it by means of an app or a mobile internet browser, everyday people prefer to read reviews on their mobile devices.
Source: Statista
Only 6% Of Customers Don't Rely On Client Reviews At All
According to consumer review statistics, a massive 19 percent of customers constantly trust online reviews and never a buy without reading reviews first.
Source: Statista
When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Aspect
Statistics reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars
Overall two thirds of companies have great and awesome ratings. Only 5% of businesses have a rating below 3 stars.
Source: Brightlocal
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they understand the huge effect user rankings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
70 Percent Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people read many more reviews to get an idea of how business is actually doing. Don't depend upon that fact alone.
Source: Brightlocal
The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010
Lately reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.
Source: Review Trackers
Positive Reviews Motivate 68% Of Consumers To Use A Local Business
Since the huge bulk of customers read reviews, you would want yours to be appealing to brand-new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal