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98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Site
Usually, 142 million customers visit Yelp every month. If you haven't claimed your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
70 Percent Of Consumers Choose To Discover A Business By Means Of Articles And Reviews, Rather Than Advertisements
Ads are all well and good, however it's worth trying a different approach as well. Reviews are without a doubt the very best way to discover the truth about a service or product.
Source: Statuslabs
74 Percent Of Local Businesses Have At Least 1 Google Review
A single review is far from enough to enhance your website's SERP ranking.
Taking a look at online scores data, we found out that a business needs to have at least 40 reviews before users "Award" it with a star.
Source: Brightlocal
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they realize the massive effect user scores have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
53% Of Americans Consider Product Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
Positive Reviews Motivate 68 Percent Of Customers To Use Local Businesses
Since the large majority of consumers check out reviews, you would want yours to be appealing to brand-new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
86% Of Customers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of consumer reviews stay without a response. That's too bad, because those companies are losing consumers that way.
Source: Review Trackers
Consumers Might Invest 31% More With A Business That Has Great Reviews
Take note of this fact. The more detailed other users explain your product and services, the more cash you can charge and consumer review statistics show us exactly just how much more.
Source: Martech Zone
89% Of Individuals Choose To Read Reviews Using Their Mobile Devices
Be it through an app or a mobile web browser, people today prefer to read reviews on their mobile devices.
Source: Statista
60% Of Customers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With males being twice as likely to be influenced than women.
Reviews and rating stats reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
71% Of Millennials Search Customer Reviews Of Professional Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% utilized online reviews to choose a medical professional or a legal representative.
Younger people (age 18-35) are a lot more inclined to work with an expert based upon online reviews. Just 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz