30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews

Keeping in touch with your clients establishes trust. Even something as basic as responding to their reviews and comments can make them feel appreciated.

As you might expect, customers who feel this way are more willing to spend more money with a company.

Source: Statuslabs

A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Revenue

Businesses that treat customers well usually succeed, review sites help ensure of that.

Source: Statuslabs

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US buyers consider reviews as 'incredibly influential'.

To highlight the value of online reviews and ratings, did you understand that 81% of customers will pay more for a product with reviews and those same clients are also willing to accept slower shipping times for such products.

Source: Turntonetworks

74% Of Local Businesses Have At Least One Google Review

One review is far from adequate to enhance your website's SERP ranking.

Looking at online ratings statistics, we found out that a company needs to have approximately 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

Positive Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Since the vast bulk of customers check out reviews, you'd want yours to be appealing to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Stats reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of customer reviews go on without a response. That's too bad, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

72% Of Customers Will Not Take Action Unless They Read Some Reviews

No matter how alluring your marketing is, you still require consumer reviews. There is no way around it. Consumers are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

53% Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and desire the very best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the buying decision.

Source: Statista

More Than Four Negative Reviews About A Company Or Service May Decrease Sales By 70%

One negative review is enough for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Half Of All Millennial's "Always" Check Out Online Reviews For Companies

More youthful individuals understand the value of being informed. User-generated content has an indisputable impact on consumers.

If businesses think of the power of customer reviews over millennials, they will recognize what they've been losing out on. Older individuals are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

70 Percent Of Customers Prefer To Learn About A Business Through Short Articles And Reviews, Rather Than Advertisements

Ads are all well and good, but it deserves trying a different approach as well. Reviews are without a doubt the best way to find the truth about a product or service.

Source: Statuslabs

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to select a lawyer or a physician.

Young people (age 18-35) are much more likely to work with an expert based on online reviews. Just 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software application purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

60% Of Consumers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected substantially by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and score stats reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can likewise affect our purchasing decisions.

According to social media reviews statistics, Facebook impacts over half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics reveal that 4 out of five users are likely to trust a local business.

Source: RevLocal