89% Of Shoppers Want To Read Reviews On Their Smart Devices

Be it via an app or a mobile browser, people today prefer to read reviews on their mobile devices.

Source: Statista

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who take note of the variety of reviews is currently at 46 percent.

Source: Brightlocal

64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read customer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Most Best Selling Items Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to client rating stats, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

Negative Reviews Can Boost Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, individuals spend more than five times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they check out reviews 'always' or 'really frequently'.

Source: Trust You

Clients Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. For that reason, purchasing decisions are made rapidly.

Online reviews are certainly convincing, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

77% Of Consumers Would Definitely Give A Review If They Were Asked

More than a 35% would do it to notify others about their customer encounter and 24% would likely direct their review to the company itself.

Over a 26% would be willing to leave a review to assist other individuals with their decision making process.

Source: Podium

American Shoppers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people check out reviews, they concentrate on different aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

82% Of Consumers Go To Review Sites Because They Wish To Buy A Product Or A Service And Want To Get The Facts About Business Services And Products.

Users come due to the fact that they have currently formed a buying decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Stats reveal that reviews were more helpful than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats show that 63% of client reviews stay without a reply. That's regrettable, since those companies are losing consumers that way.

Source: Review Trackers

A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Profits

Businesses that treat consumers fairly normally flourish, review websites help ensure of that.

Source: Statuslabs

72% Of Consumers Won't Take Action Before They Check Out Some Reviews

Irrespective of how eye-catching your marketing is, you still need consumer reviews. There is no way around it. Customers are still happy to hear you out, however they trust other people more.

Source: My Testimonial Engine

67% Of Customers Claim Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider

Reviews have an enormous impact on their decision when consumers have to select a solution provider.

Source: DemandGenReport

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US buyers consider reviews as 'very influential'.

To highlight the value of online reviews and ratings, did you understand that 81% of consumers will pay more for an item with reviews and those very same customers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

Majority Of Consumers Won't Utilize A Company If It Has Less Than A 4 Star Ranking

This stat is one of numerous that show the significance of online ratings. Now that news of client satisfaction travels this fast, keeping your customers pleased is more crucial than ever.

57 percent of consumers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked only for businesses with a best five star rating.

Source: Brightlocal