91% Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review statistics place clients' reviews as the most reliable source of recommendations. Online reviews usually carry the same weight as guidance from family and friends.

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Utilize A Business

This stat is among many that highlight the value of online scores. Now that news of client satisfaction travels this quick, keeping your clients happy is more vital than ever.

57% of consumers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for companies with a perfect five star score.

Source: Brightlocal

15% Of Visitors Don't Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15% of potential customers will not even consider doing business with a company they can't discover viewpoints about.

Source: Statuslabs

Clients Could Invest 31 Percent More With A Business That Has Terrific Reviews

Pay attention to this fact. The more detailed other users describe your product and services, the more money you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

67% Of Consumers Say Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

Reviews have a huge effect on their decision when consumers have to select a service provider.

Source: DemandGenReport

77% Of Customers Don't Trust Reviews That Are Older Than Three Months

Clients don't care how excellent your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that businesses should to be constantly asking for reviews.

Source: Statuslabs

Favorable Reviews Motivate 68% Of Customers To Use Local Businesses

Given that the vast majority of customers check out reviews, you'd want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

86% Of Consumers Would Think About Writing A Review For A Business

Your customers are your most important resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you provide them a great experience.

Source: Brightlocal

A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat consumers honorably normally prosper, review websites help make sure of that.

Source: Statuslabs

The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010

Now a days reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

American Buyers View "Product Performance" To Be The Most Helpful Detail In Product Reviews

When individuals read reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US consumers.

Source: Statista

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to buy a brand-new vehicle and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.

With the help of other consumers, you quickly select a model that works for you. That's how favorable reviews transform consumers into clients.

Source: Consumer Affairs

63.6% Of Customers Visit Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review statistics reveal the general appeal of a site can just go so far when it comes to trust.

Source: Review Trackers

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of companies actually make use of them.

Although we now understand why consumer reviews are so effective, a lot of businesses apparently do not.

Source: LsaInsider

53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

83 Percent Of Clients Do Not Trust Advertising

The conventional channels to reach consumers aren't as prominent as they used to be. Many users who no longer trust advertisements select to pay attention to clients' recommendations online.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the negative and positive reviews and their result on consumers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. People anticipate to see some unfavorable reviews.

Source: Capterra