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98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site
Normally, 142 million consumers check out Yelp on a monthly basis. If you haven't declared your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Factor
Stats reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
90% Of Customers Require Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about very first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
Online Product Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase likelihood for an item with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
73% Of Customers Believe Customer Reviews Are More Important Than Star And Number Rankings
Online review data make it clear individuals aren't satisfied with ratings alone.
Written reviews make the stats appear more authentic which is what the would-be clients are searching for. Almost a third of consumers say composed reviews are the only feature that makes them believe the sites' reviews are beneficial and appropriate.
Source: Fan and Fuel
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise affect our buying preferences.
According to social reviews statistics, Facebook affects the majority of users' purchase choices.
Facebook reviews stats reveal that four out of 5 users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
Negative Reviews Can Increase Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive factor for users to devote more time on your website. According to online review statistics, individuals devote more than 5 times as long on a website when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US buyers consider reviews as 'extremely influential'.
To show the significance of online reviews and rankings, did you understand that 81% of customers will pay more for a product with reviews and those very same clients are also going to accept slower shipping times for such items.
Source: Turntonetworks
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star score is the first thing customers see. Still, users pay attention to other elements also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of US consumers.
Source: Statista
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Utilize A Company
This stat is one of many that highlight the significance of online ratings. Now that news of customer satisfaction travels this fast, keeping your consumers happy is more crucial than ever.
57% of consumers have looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.
11% looked only for companies with an ideal five star ranking.
Source: Brightlocal
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management statistics indicate a company's reputation doesn't impact just the consumers. Potential team members also take a look at scores and read reviews.
Source: Deloitte