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86% Of Customers Would Consider Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the maker states. The reason, producers' descriptions are generally advertisements.
Source: Martech Zone
Reviews Shared On Twitter Can Boost Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Customers Might Spend 31% More With A Business That Has Fantastic Reviews
Take note of this statistic. The more detailed other users describe your services or product, the more money you can charge and customer review statistics reveal to us exactly how much more.
Source: Martech Zone
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies question the integrity of online reviews. Nonetheless, they realize the huge impact user scores have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
Reviews have an enormous impact on their decision when customers have to select a service provider.
Source: DemandGenReport
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already touched upon the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. People expect to see some negative reviews.
Source: Capterra
Half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses
More youthful individuals know the worth of being informed. User-generated content has an unassailable effect on consumers.
If businesses think of the power of customer reviews over millennials, they will understand what they've been losing out on. Older individuals are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
60 Percent Of Consumers Check Out Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.
Reviews and ranking data show individuals value the opinion of peers more than any other content.
Source: Collective Bias
63.6 Percent Of Customers Go To Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.
These online review stats show the general appeal of a site can only presume when it comes to trust.
Source: Review Trackers
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to buy a brand-new automobile and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.
With the help of other consumers, you quickly decide on one that works for you. That's how positive reviews convert customers into consumers.
Source: Consumer Affairs
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
The Majority Of Customers Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are purportedly the more vocal ones.
Source: Statista
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to select a physician or an attorney.
Younger people (age 18-35) are even more likely to employ an expert based on online reviews. Just 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Factor
Stats reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
If They Were Asked, 77% Of Clients Would Definitely Submit A Review
More than a 35% would leave a review to notify others about their consumer encounter and 24% would most likely direct their review to the business itself.
Over a 26% would be willing to submit a review to assist other individuals with their decision making process.
Source: Podium
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18% of software purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra