86 Percent Of Customers Would Think About Writing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the money they invest at your business. They will be ready to share it if you provide them an excellent experience.

Source: Brightlocal

83% Of All Young Buyers Were Asked To Give A Review Recently

Of those asked, 80% of customers did post a review. Overall, companies have actually asked 66% of all customers to leave a review on their business.

Source: Brightlocal

63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

When it comes to trust, these online review stats show the basic popularity of a site can only go so far.

Source: Review Trackers

53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics show that 63% of customer reviews remain without a response. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star rating is the first thing consumers see. Still, users take note of other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States customers.

Source: Statista

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use An Organisation

This stat is among numerous that show the importance of online scores. Now that news of consumer satisfaction travels this quick, keeping your clients delighted is more crucial than ever.

57% of customers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked only for services with a best five star ranking.

Source: Brightlocal

67% Of Consumers Claim That Reviews Are A "Very Important" Factor When Choosing A Service Provider

When customers have to pick a service provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

53 Percent Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and want the best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the buying decision.

Source: Statista

If They Were Asked, 77% Of Customers Would Likely Submit A Review

More than a 35% would post a review to advise others about their customer experience and 24% would rather direct their review to the business itself.

Over a 26% would want to post a review to help other people with their choice making process.

Source: Podium

70% Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people read a lot more reviews to get an idea of how the business is actually doing. Don't depend on that statistic alone.

Source: Brightlocal

Due To The Fact That They Desire To Buy A Service Or A Product And Want To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Go To Review Websites.

Review websites are places that customers go to get the facts about a item, business or service . Because they have already formed a purchase decision, users come. The bulk of them (89%) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

73 Percent Of Consumers Think Client Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear individuals aren't satisfied with scores alone.

Client reviews make the stats appear more genuine which is what the potential clients are looking for. Nearly a third of consumers say composed reviews are the only function that makes them believe the websites' reviews are helpful and relevant.

Source: Fan and Fuel

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can also affect our purchasing decisions.

According to social reviews data, Facebook affects more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats reveal that four out of 5 users are likely to trust a local business.

Source: RevLocal

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the massive effect user ratings have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

89% Of Consumers Like To Read Reviews Using Their Mobile Devices

Be it via an app or a mobile web browser, people today choose to read reviews on their phones.

Source: Statista

Just 6% Of Customers Don't Trust Consumer Reviews At All

According to customer review statistics, a tremendous 19% of consumers always rely on online reviews and never a make a purchase without reading reviews initially.

Source: Statista

Google Accounts For 57.5 Percent Of All Reviews World Wide

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers