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Just 6% Of Customers Do Not Trust Customer Reviews At All
According to consumer review data, a whopping 19 percent of customers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
74% Of Regional Companies Have At A Minimum, 1 Google Review
One review is far from enough to enhance your site's SERP ranking.
Looking at online rankings data, we learnt that a company needs to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
60 Percent Of Customers Check Out Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and rating data reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
70% Of Customers Choose To Find Out About A Business Via Reviews And Posts, Rather Than Advertisements
Ads are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the best method to find the truth about a service or product.
Source: Statuslabs
More Than Half Of Customers Will Not Utilize A Company If It Has Less Than A 4 Star Rating
This stat is one of numerous that illustrate the significance of online scores. Now that news of customer complete satisfaction travels this fast, keeping your consumers delighted is more important than ever.
57 percent of customers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.
Furthermore, 11 percent looked only for companies with a best five star score.
Source: Brightlocal
89% Of Customers Like To Read Reviews On Their Smart Devices
Be it via an app or a mobile internet browser, individuals choose to read reviews on their cell phones.
Source: Statista
53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review statistics reveal that 63% of customer reviews go on without a response. That's regrettable, due to the fact that those businesses are losing customers that way.
Source: Review Trackers
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Customers
24% of US buyers consider reviews as 'extremely influential'.
To illustrate the value of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those very same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
83% Of All Younger Shoppers Were Asked To Leave A Review Recently
Of those asked, 80% of clients did post a review. Overall, businesses have asked 66% of all customers to submit a review on their business.
Source: Brightlocal
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive force for users to devote more time on your site. According to online review stats, individuals devote more than five times as long on a website when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
More Than Half Of Customers Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are surprisingly the more vocal ones.
Source: Statista
The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010
Presently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of tweet on twitter.
Source: Review Trackers
Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social media which can also affect our purchasing preferences.
According to social media reviews statistics, Facebook impacts more than half of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics reveal that four out of five users are likely to rely on a local business.
Source: RevLocal