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Negative Reviews Can Improve Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, people devote more than 5 times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo
Reviews Published On Twitter Can Help Boost Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
83% Of All Younger Customers Were Invited To Give A Review Recently
Of those asked, 80% of customers did post a review. In general, businesses have actually asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
83 Percent Of Consumers Do Not Trust Advertising
The traditional channels to reach consumers aren't as influential as they used to be. Many users who no longer trust ads select to take note of consumers' recommendations online.
Source: Statuslabs
Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
Customers Could Spend 31% More With A Business That Has Excellent Reviews
Take note of this statistic. The better other users explain your product or service, the more cash you can charge and consumer review statistics show us exactly just how much more.
Source: Martech Zone
53% Of Consumers Expect Businesses To Reply Within A Week To Negative Reviews
Online review statistics show that 63% of customer reviews go on without a response. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers
Google Accounts For 57.5 Percent Of All Reviews Around The Globe
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Revenue
Businesses that treat clients honorably typically succeed, review sites help make certain of that.
Source: Statuslabs
82% Of Customers Visit Review Websites Because They Want To Purchase A Service Or An Item And Wish To Get The Facts About The Businesses Services And Products.
Users come because they have already formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
72% Of Consumers Will Not Take Action Before They Read Some Reviews
No matter how captivating your marketing is, you still require client reviews. There is no way around it. Consumers are still ready to hear you out, but they trust other people more.
Source: My Testimonial Engine
70% Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Most people read a lot more reviews to get a better idea of how business is really doing. Do not depend on that fact alone.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out consumer reviews, agree that it increases their buying confidence.
Companies utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, producers' descriptions are generally advertisements.
Source: Martech Zone
49% Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of customers, who take note of the variety of reviews is presently at 46%.
Source: Brightlocal