Only 6 Percent Of Customers Do Not Rely On Client Reviews At All

According to consumer review stats, a tremendous 19% of customers always rely on online reviews and never ever a buy without checking out reviews initially.

Source: Statista

More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70%

One negative review suffices for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

73 Percent Of Customers Believe Customer Reviews Are More Crucial Than Star And Number Scores

Online review data make it clear individuals aren't pleased with scores alone.

Customer reviews make the stats appear more genuine which is what the prospective consumers are looking for. Practically a third of customers say composed reviews are the only feature that makes them believe the websites' reviews are pertinent and helpful.

Source: Fan and Fuel

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their number and recency as well.

The share of customers, who take notice of the variety of reviews is presently at 46 percent.

Source: Brightlocal

77% Of Clients Would Certainly Submit A Review If They Were Asked

More than a 35% would do it to inform others about their customer encounter and 24% would rather direct their review to the business itself.

Over a 26% would want to post a review to help other people with their choice making process.

Source: Podium

83% Of All Younger Customers Were Asked To Submit A Review Recently

Of those invited, 80% of consumers did leave a review. In general, companies have actually asked 66% of all customers to give a review on their company.

Source: Brightlocal

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the maker says. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

Consumers Might Invest 31% More With A Business That Has Fantastic Reviews

Take note of this fact. The better other users explain your product or service, the more money you can charge and customer review stats reveal to us exactly just how much more.

Source: Martech Zone

88% Of Executives Regard Reputation Risk As A Leading Business Issue

Reputation management statistics suggest a business's reputation does not impact just the customers. Potential team members likewise look at rankings and read reviews.

Source: Deloitte

60% Of Customers Consult Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected significantly by blogs and reviews on social networks. With men being two times as likely to be affected than women.

Reviews and rating data reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

83% Of Customers Don't Rely On Advertising

The traditional channels to reach clients aren't as prominent as they used to be. A lot of users who no longer trust advertisements pick to take notice of consumers' recommendations online.

Source: Statuslabs

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. Customers expect to see some negative reviews.

Source: Capterra

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read consumer reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

American Buyers View "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on various aspects of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US consumers.

Source: Statista

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

63.6 Percent Of Customers Check Out Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

These online review stats reveal the basic appeal of a site can only go so far when it concerns trust.

Source: Review Trackers

More Than Half Of Consumers Aged 25-34 Published Reviews

According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.

Source: Statista

77% Of Users Don't Trust Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs