Reviews Posted On Twitter Can Grow Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

If A Business Takes Care Of Issues Rapidly And Effectively, 95% Of Unsatisfied Customers Will Return To A Business

Consumers don't expect you to be perfect. They do expect you to fix things when they go wrong. If there's nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

83 Percent Of Clients Do Not Trust Advertising

The conventional channels to reach consumers aren't as prominent as they utilized to be. Many users who no longer trust advertisements choose to take notice of consumers' recommendations online.

Source: Statuslabs

A Single Business Review Can Lift Its Conversions By 10%

Online review stats reveal user-generated content can do miracles in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44 percent increase.

Source: RevLocal

89% Of Shoppers Choose To Read Reviews Using Their Mobile Phones

Be it through an app or a mobile internet browser, customers choose to read reviews on their mobile phones.

Source: Statista

73% Of Customers Think Written Reviews Are More Vital Than Star And Number Ratings

Online review stats make it clear people aren't pleased with ratings alone.

Written reviews make the statistics appear more genuine which is what the potential consumers are searching for. Almost a third of customers state composed reviews are the only function that makes them think the websites' reviews are useful and pertinent.

Source: Fan and Fuel

Negative Reviews Can Improve Conversion By Up To 85%

It sounds insane, however negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, individuals spend more than five times as long on a site when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

90% Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about first impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

Just 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a remarkably low number of companies actually use them.

Although we now understand why consumer reviews are so powerful, the majority of businesses apparently do not.

Source: LsaInsider

Software Reviews Impact Over 98 Percent Of All Buyers

18% of software buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Customers

24% of US buyers consider reviews as 'very influential'.

To show the value of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those very same customers are also ready to accept slower shipping times for such items.

Source: Turntonetworks

70 Percent Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out much more reviews to get a clear view of how business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

89% Of Consumers Review A Companies Responses To Reviews

Not only do many customers read the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

30% Of Clients Feel Favorable To A Business Which Answers Online Reviews

Keeping in touch with your consumers develops trust. Even something as basic as responding to their reviews and remarks can make them feel valued.

As you may anticipate, clients who feel this way are happy to spend more money with a business.

Source: Statuslabs

Many Popular Products Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. In some cases a lower score actually helps your overall rating.

According to client rating statistics, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center