The Majority Of Clients Aged 25-34 Wrote Reviews

According to Statista, the younger generations are obviously the more opinionated ones.

Source: Statista

71% Of Millennials Search Customer Reviews Of Professional Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to select an attorney or a medical professional.

Younger people (age 18-35) are much more inclined to hire a professional based upon online reviews. Just 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, individuals spend more than five times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

67% Of Consumers Report Reviews Are A "Very Important" Factor When Selecting A Solution Provider

When consumers have to choose a solution provider, reviews have a huge effect on their decision.

Source: DemandGenReport

91 Percent Of Millennials Have Faith In Online Reviews As Much As Family And Friends

Online review statistics place consumers' reviews as the most trustworthy source of recommendations. Online reviews normally bring the very same weight as advice from friends and family.

Source: Brightlocal

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of businesses actually utilize them.

Although we now know why customer reviews are so effective, a lot of businesses apparently do not.

Source: LsaInsider

89% Of Consumers Review A Companies Replies To Reviews

Not only do a lot of individuals check out the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

95% Of Disappointed Customers Will Go Back To A Business If A Business Makes An Effort To Solve Issues Quickly And Effectively

Consumers don't anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there is nothing else a business can do to resolve an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Reviews Published On Twitter Can Grow Revenues By 6.46%

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars

Typically two-thirds of businesses have good and awesome rankings. Only 5% of businesses have a rating below 3 stars.

Source: Brightlocal

If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More

We already touched upon the positive and negative reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. Consumers expect to see some negative reviews.

Source: Capterra

74 Percent Of Local Businesses Have At Least One Google Review

One review is far from enough to enhance your site's SERP ranking.

Looking at online ratings stats, we discovered that a company needs to have a minimum of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats show a business's reputation doesn't affect simply the customers. Prospective team members also look at rankings and take a look at reviews.

Source: Deloitte

77% Of Users Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how good your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

American Shoppers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals read reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US customers.

Source: Statista

Customers Checking Out Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Buying decisions are made quickly.

Online reviews are certainly convincing, yet marketers have not always come to value the power of them.

Source: Martech Zone

15 Percent Of Users Do Not Trust Businesses Without Online Reviews

No trust indicates no interactions. 15 percent of prospective clients won't even think about working with a business they can't discover viewpoints about.

Source: Statuslabs

Due To The Fact That They Want To Buy An Item Or A Service And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Go To Review Websites.

Users come since they have already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal